About us
Reach Out NY is a New York-based mental health support service. We’re here to provide support if you’re feeling overwhelmed, misunderstood, or just want someone to listen without judgment.
Who we are
Reach Out NY is a free and confidential support service for New York residents
When you reach out, you’ll be connected to an organization of New York-based counselors who have been supporting New Yorkers in need for more than 20 years.
Change is possible with commitment and positive support to reach your goals.
Our services are free and offered without judgment, regardless of your background, circumstances, or beliefs.
We will respect your beliefs and boundaries, and we expect the same in return. While we may not always be in agreement, a foundation of mutual respect will allow us to support you in moving towards positive change.
Our Values
We believe that everyone should have access to mental health care and support
Reach out to us anytime for free, non-judgmental, confidential services from our team
A society where individuals can receive the support they need regardless of background, beliefs, or their past actions.
To provide confidential and non-judgmental mental health services free of cost to New York residents in need.
Frequently Asked Questions
Questions and answers
When you contact Reach Out NY, you will be connected with an experienced counselor who will work with you to identify your goals and provide non-judgmental support to address your needs.
When you reach out, you will speak to one of our licensed counselors. Our team has over 20 years of experience in providing support to New Yorkers dealing with issues such as anger management, substance abuse, and trauma.
Yes, what you share with Reach Out NY staff is confidential. We maintain strict confidentiality standards. We cannot disclose information about you or what you tell us.
However, if we suspect child abuse, or maltreatment or imminent danger to either yourself or others, we are legally obliged to take action to ensure public safety.
Reach Out NY works with individuals from a wide range of backgrounds and life circumstances. We will not judge you.
Everyone's path to engaging with our services is unique. That being said, our services might be for you if you:
- often feel overwhelmed by anger or frustration
- feel alienated from family, friends, or your community
- feel your beliefs are often misunderstood
- are struggling to find meaning or belonging
- want to speak with someone who will listen without judgment
No, Reach Out NY's services are free for New York-based individuals.
We are not connected with law enforcement and will only engage with law enforcement if we become aware of an imminent threat to public safety.
In addition to English, our staff can provide services in Spanish.
The length of your engagement will vary depending on your specific needs. Upon referral to a counselor, you will work together with them to assess your goals and needs within the program.